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About Facilitee

Facilitee has created the most user-friendly and advanced service desk software for real estate in the world. We aim to unite all relevant stakeholders in the real estate domain being owners, asset managers, operators, service providers and tenants. From our amazing office in Amsterdam we work hard on growing this business. Due to increasing demand we are looking for a Sales Development Representative to support and facilitate our growth.

What will you be doing?

Hopefully the title gave it away already, as you’ll be working as a Junior Customer Success Manager.

What are your duties?

Our Customer Success team is growing, so initially you will be busy with a bit of everything. We encourage input and feedback, and sometimes you just have to put your head down and do the inevitable grunt work. If we must summarize, these are the main tasks:

  • Immerse yourself in the entire customer lifecycle; onboarding, adoption, expansion, and ambassadorship.
  • Building relationships with customers.
  • Pamper customers with triple AAA customer support.
  • You are our eyes and ears. Collect feedback from our customers so we can continuously improve the product.

What are you good at?

  • No nonsense, just action. In other words, you’re a doer.
  • You have a commercial instinct.
  • You think from the customer’s perspective.
  • You enjoy finding structure in chaos.

What experience do you have?

You’ve graduated with at least a Bachelor’s, speak Dutch, and you are ready for your first real job. That’s it! If you have talent and are motivated, we’re happy to help you get to the next level.

What do you get from us?

  • A competitive salary.
  • A beautiful office in a historic building in the heart of Amsterdam.
  • Free coffee, tea, and fresh fruit.
  • Regular fun team outings and other activities.
  • The opportunity to work hybrid.
  • 25 vacation days.
  • A company MacBook.

Win-win

Huh? Yes. We are a rapidly growing scale-up. This comes with a dash of chaos, opportunities for growth, and a flat structure. If we grow, you grow too.

Who are we?

The number 1 service desk software for property management. Really? Yes, cool right! Be sure to check out our website https://www.facilitee.com/

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