The #1 service desk software for real estate
Increase tenant satisfaction, provide relevant data and insights, streamline your workflows, and maximize returns of your real estate portfolio.
increase in margin
customer satisfaction
Real Estate Service Management Processes Now Made Easy
Manage your tasks up to 30 times faster by connecting tenants, owners, management, and service providers and giving them the right tools and insights to maximize your real estate margin and tenant satisfaction.
Why Facilitee?
Unparalleled tenant satisfaction
Increase tenant satisfaction for longer retention, lower operating costs, and faster rent payments.
Loved by service desk employees
Increase staff productivity with the user-friendly interface they’ll love.
Fully connectable to any ERP or CRM suite
Embed Facilitee in your preferred software ecosystem.
Valuable insights and data
Increase your margin with relevant data and insights on the managed portfolio.
Best-in-class service & support
Support available 24/7 for answering all your questions.
Accessible anywhere, anytime
Cloud-native software accessible from any device – phone, tablet or desktop.
Connect to relevant partners
If you’re already using these top-tier software solutions, you can effortlessly incorporate Facilitee to enhance process efficiency.
All types of real estate
From commercial spaces to cozy homes, this software is your all-in-one solution for the entire real estate spectrum.
Residential
Offices
Retail
Industrial
Hospitality
Student Housing
Features tailored to your needs
Maximize efficiency, streamline your workflows, and get more done with less effort through smart features.
Teams
Connect your team members for a more efficient information flow
Assignments
Distribute tasks and keep track of who’s doing what
Tag
Tag teammates to streamline collaboration
Chat
Communicate directly with all stakeholders
Internal notes
Inform all stakeholders about progress and next steps
Work orders
Automate work orders and allow everyone to track progress
Planning
Get a plan board overview of all planned tasks
Decision trees
Set up tailor-made decision trees
Dashboard
Access all information from one central hub
Ratings & Reviews
Gain feedback scores from tenants, service managers, and suppliers
Apps for everybody
Connect operators, owners, servicers, and tenants
History
Never lose any important information with unlimited history
Why our customers love Facilitee
Patrick Bosman
Director Operations at Life Europe
It is very easy to use Facilitee's software and it is being updated constantly. We highly recommend it"
Joeri van Geene
Co-owner Househunting
"We have chosen Facilitee because it helps us manage communication with our tenants and servicers very effectively resulting in a higher operational margin and tenant satisfaction".
Muri Arpaci
Owner Vastgoedcompany B.V.
"As an owner of real estate I want to have realtime relevant insights and control over my portfolio and Facilitee offers just that." We encourage you to get it too.
Marc Feiken
Manager Servicedesk Vestal
"The servicedesk software of Facilitee is an ideal add-on to our ERP-system Bloxs. This combination is very powerful and helps us to further automate daily operations, reduce costs and increase tenant satisfaction."
Eduard Schellart
Real Estate Investor
"As an owner of real estate I get instant insights on what matters to me most and can work together with my management agency from the palm of my hand".
Rein Mellegers
Manager Operations Intohousing
"We can handle 7 times more objects in our portfolio without adding extra staff to our team thanks to Facilitee and the product just keeps getting better and better"
The numbers speak for themselves
10K+
tickets handled monthly
45.000+
managed properties
2.445.000+ m2
under management
4,6 out of 5
tenant satisfaction
51.3%
increase in margin
9.3 out of 10
customer satisfaction
Smart features which help you every day
Teams
Tag
Internal notes
Planning
Dashboard
Apps
Assign
Chat
Work orders
Decision trees
Ratings
History
Trusted by users all over the world
2022 PropTech Award Winner
