The #1 service desk software for real estate
Facilitee helps real estate professionals successfully manage repair requests, complaints, suggestions and questions from their tenants. If you want to increase your margin, tenant satisfaction and get in control, then reach out to us via the button below. The future is here and it’s called: Facilitee.
Why our customers love Facilitee
Patrick Bosman
Director Operations at Life Europe
It is very easy to use Facilitee's software and it is being updated constantly. We highly recommend it"
Joeri van Geene
Co-owner Househunting
"We have chosen Facilitee because it helps us manage communication with our tenants and servicers very effectively resulting in a higher operational margin and tenant satisfaction".
Muri Arpaci
Owner Vastgoedcompany B.V.
"As an owner of real estate I want to have realtime relevant insights and control over my portfolio and Facilitee offers just that." We encourage you to get it too.
Marc Feiken
Manager Servicedesk Vestal
"The servicedesk software of Facilitee is an ideal add-on to our ERP-system Bloxs. This combination is very powerful and helps us to further automate daily operations, reduce costs and increase tenant satisfaction."
Eduard Schellart
Real Estate Investor
"As an owner of real estate I get instant insights on what matters to me most and can work together with my management agency from the palm of my hand".
Rein Mellegers
Manager Operations Intohousing
"We can handle 7 times more objects in our portfolio without adding extra staff to our team thanks to Facilitee and the product just keeps getting better and better"
Why you should love Facilitee, too
4,6 out of 5
tenant satisfaction
min 51.3%
increase in margin
10K+
tickets handled monthly
45.000+
managed properties
2.445.000+ m2
under management
Unparalleled tenant satisfaction
Facilitee will give you all the valuable tools to elevate your tenant satisfaction immediately. Having happy tenants results in longer retention, lower operating costs, faster rent payments and many more instant benefits. Start working on the E of ESG.
Loved by service desk employees
Our interface is so user-friendly your staff will love working with Facilitee day in
day out and helps you to keep your employees happy and productive.
Fully connectable to any ERP or CRM-suite
Thanks to our state-of-the-art API we can connect to all existing ERP-systems or any other software allowing for easy onboarding and syncing of any portfolio size.
Valuable insights
and data
Our clients immediately get relevant data and insights on their managed portfolio helping them to increase their margin from the get-go. Now you can manage on data, instead of gut-feeling in order to start reaping the rewards.
Best-in-class service & support
Our in-house experts are available 24/7 to provide tailored services & support for each and every customer. Our team scores a whopping 9.3 out of 10 on customer satisfaction.
Accessible anywhere, anytime
Our software is cloud-based, hosted by Amazon and can be used on any device of your choice. Access your work on your phone, tablet, laptop or pc from across the globe.
All types of real estate
Use Facilitee to manage communication between you and all the people living in or using your buildings. There are zero restrictions. You can even communicate with neighbors or passers-by who send in reports. In short, we streamline all communication no matter who, no matter what type of property and no matter where you are.
Residential
Offices
Retail
Industrial
Hospitality
Student Housing
Smart features which help you every day
Teams
Tag
Internal notes
Planning
Dashboard
Apps
Assign
Chat
Work orders
Decision trees
Ratings
History
Smart features which help you every day
Facilitee has implemented smart features which help you to effectively manage your real estate portfolio. We connect tenants, owners, management companies and service providers realtime and give all of them the features, tools and insights which are needed to maximize results.
Our software helps you successfully manage your tasks up to 30 times faster. Every day!
Teams
Set up your service desk team in no-time
Assign
Distribute
work within your team
Tag
Tag teammates to work together
Chat
Instant
communication between stakeholders
Internal notes
Inform your
colleagues on progress
Work orders
Automated work
orders for servicers
Planning
Schedule your (external) repair workers
Decision trees
Set up tailor-made decision trees
Dashboard
All relevant info at a
glance
Ratings
Realtime performance insights
Apps for everybody
Operators, owners, service providers and tenants
History
Never lose important
info
Facilitee’s software increases tenant satisfaction instantly, provides relevant data and actionable insights and maximizes returns of your managed real estate portfolio.
– The 2022 jury of the Class Conference Proptech Awards awarded Facilitee with 2nd prize in the category best Proptech Solution worldwide in 2022 –
Powerful partnerships
We work together with amazing partners so we can offer our clients the best and integrated software solutions in the market.
If you need reliable maintenance partners who get the job done, make sure to reach out to us. We are happy to connect you.
FAQ
Our software is so user-friendly that all your employees can use it after just one training of an hour. In addition, our Facilitee integration team will do the set-up for you as a service. After signing the agreement you can typically start within a week, depending on exiting demand.
Yes, we can help you for sure. We already operate cross-border and our software is available in 10 languages. If your language is missing we can add it within a week. In addition we can connect to multiple and different ERP-systems when needed. Easy peasy, Facilitee.
Our clients are owners of real estate who are also the operators, asset managers in co-operation with their management agencies and management agencies themselves. When your managed or owned portfolio exceeds 500 rental contracts, we would love to talk to you.
Valued across the globe
