FAQ
Our customers are owners and operators/management agencies who want to increase their operational margin, get in control of tenant communication and improve their tenant satisfaction.
Yes, we connect to or integrate in all different kinds of software varying from ERP/CRM systems to book keeping systems and we are constantly adding new connections every month.
Yes, this is perfectly possible and very easy. Our integration team will set-up everything for you. You do not have to do anything yourself. You only need 1 training off about 1.5 hours and you are good to go. Our software is so easy to use you are up and running in no-time.
Typically our customers can start within 1 training of 1.5 hours. Our software is very user-friendly and if your employees can order a pizza or shoes online they can work in our software.
Yes, optionally we can provide you with QR codes which tenants or users of buildings can scan to start creating their report. Your tenants and property users can alternatively also use their app and Whatsapp as well.
Don’t worry about that, we got you covered. Our integration and development team knows exactly what to do for a smooth transition. We will take care of it!
We do not have our own service desk employees in place but we have multiple partners who can provide this service for you. Please reach out to info@facilitee.com with your needs and we can get them in touch with you.
Yes, this is possible. Your Customer Succes Manager will create an ideal roll out scenario for you. Typically we start with 1.000 units and expand over time, depending on the size of your portfolio.
Yes, we are working together with a growing number of amazing service providers. We will introduce you to all of them when you become a customer *
